Anyone working in the service industry knows that it's a fine line when it comes to VIP treatment. Depending on your service sector the good sometimes comes with the bad. Workers in the hospitality sector know better than anyone else the dual acronym for VIPs.
- * Your host can send a text message to management indicating that your investor or other important guest has just made a reservation? You can contact the manager on duty to touch base without even being at the restaurant.
- * Did your team forget to tell you about that food critic coming in? No problem, there’s now a system in place so that notification goes out to you automatically.
- * Does your new bar manager need to be prepared for those rowdy regulars? It’s now taken care of – every time.
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