PMS Integration and Interface Partners
RoomKeyPMS - Accounting Export
MYOB Accounting
MYOB, Mind Your Own Business, offers a cloud-based accounting software package. Using APIs, the MYOB integration ensures that data can instantly and seamlessly flow directly to the RoomKeyPMS platform.
Benefits Hoteliers Can Expect:
- • Automatically import online bookings into MYOB.
- • Automate data entry and reduce reconciliation errors.
- • Synchronize data and inventory records between RoomKeyPMS and MYOB.
How it Connects To RoomKeyPMS:
No details from MYOB at this time.
M3
Known as the “accounting platform built by hoteliers, for hoteliers”, M3’s integration with RoomKeyPMS provides a suite of solutions for your financial needs, giving hotel owners, management teams and general managers an accurate snapshot of financial performance across multiple properties.
Benefits Hoteliers Can Expect:
- • Hotel-specific Accounting software.
- • End-to-end hotel management.
- • Automate data entry between your PMS system and Accounting system
How it Connects To RoomKeyPMS:
You’ll work directly with M3 to create an export file that will seamlessly integrate between RoomKeyPMS and M3.
Sage 300
RoomKeyPMS has integrated with with Sage 300 (formerly Accpac) ERP Accounting system. This cloud-based integration can automate and export the processing of business information between your ERP, CRM and RoomKeyPMS platforms.
Benefits Hoteliers Can Expect:
- • Reduce reconciliation errors.
- • Easily export data with automation processes.
- • Eliminate manual data entry between your PMS system and Accounting system.
How It Connects To RoomKeyPMS:
Transaction codes are modified in RoomKeyPMS to mirror what’s in Sage300. This allows you to simply export the report from RoomKey and seamlessly import it into Sage300.
Timberline Sage
No details from Timberline Sage at this time.
Benefits Hoteliers Can Expect:
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How It Connects To RoomKeyPMS:
QuickBooks Accounting
No details from QuickBooks at this time.
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How it Connects To RoomKeyPMS:
Simply Accounting
No details from Simply Accounting at this time.
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How it Connects To RoomKeyPMS:
Microsoft Dynamics Accounting
No details from Microsoft Dynamics at this time.
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How It Connects To RoomKeyPMS:
PropSoft Accounting
No details from PropSoft at this time.
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How It Connects To RoomKeyPMS:
Data Plus Accounting
No details from Data Plus at this time.
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How It Connects To RoomKeyPMS:
RoomKeyPMS - Business Intelligence
Broadvine
Broadvine delivers robust, cloud-based business intelligence analytics to help hoteliers measure portfolio performance to maximize revenue and operating efficiency. It’s Reporting, Forecasting & Budgeting, Expense, and Labor modules provide owners and management companies with a comprehensive view of a hotel’s revenues and operations.
By integrating data across all properties, Broadvine provides a real-time, portfolio level view for management companies to make comparisons over time and across properties, while highlighting positive trends and opportunities for improvement.
Benefits Hoteliers Can Expect:
- • Data integration across all properties.
- • Maximize revenue and operating efficiency.
- • Real-time reporting via dashboards accessible from any web browser.
How It Connects To RoomKeyPMS:
Broadvine collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Broadvine directly.
Google Pixel Tracking
Web analytics are a useful resource that can help to inform you about your conversions. Through tools like Google Analytics, Google Ads, Google Tag Manager, Facebook Events, Sojern, Wanderlust and Cybba, you can gather valuable data about booking engine conversions, such as revenues and guest data.
All of this data can help you to better understand your hotel guests and site visitors, make proactive changes and drive better sales.
Benefits Hoteliers Can Expect:
- • Track your booking engine conversions and learn their demographics.
- • Collect and interpret site analytics relating to conversion data and site access.
- • Track your booking engine conversions and learn their demographics
How it Connects To RoomKeyPMS:
Via special code generated by Google analytics.
RoomKeyPMS - Call Accounting
XioX Summa Pro
The Xiox Summa Pro call-accounting system is a stand-alone product for budget and economy properties in the hospitality industry. Using the latest stand-alone call accounting technology, the system enables smaller hotels to afford the revenue-producing benefits of call-accounting systems such as accurate tracking and billing of guest calls plus separate billing for administrative extensions.
Benefits Hoteliers Can Expect:
- • Compact and lightweight design.
- • Quick buttons for fast reporting.
- • Credit limit features.
How It Connects To RoomKeyPMS:
XioX Summa Pro available via Serial or IP connection.
Xeta
No details from Xeta at this time.
Benefits Hoteliers Can Expect:
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How it Connects To RoomKeyPMS:
Ultimate Inn Service
Ultimate Call Accounting equips companies and organizations to know exactly how many phone lines are needed, and is available for over 200 types of phone systems. Expose misuse of time on the telephone, keep profits increasing and your expenses under control.
Benefits Hoteliers Can Expect:
- • Real time fraud and 911 alerts.
- • Identify positive and negative telephone trends.
- • Centralized Call Accounting for multiple sites and even different phone systems.
How It Connects To RoomKeyPMS:
Ultimate is available via Serial or IP connection.
Trisys
Trisys Inc.’s Call Accounting solutions track and automatically report all incoming and outgoing calls, in addition to monitoring internal, transferred and abandoned calls. The ability to account and monitor phone activity helps organizations take control of their telephone costs, identify fraudulent use, provides better management of personnel, increased employee productivity and allocates cost to various cost centers, which collectively all contribute to more efficiency and unmask additional revenue.
Benefits Hoteliers Can Expect:
- • Custom search filters.
- • Simple navigation and report functionality.
- • Take control of telephone costs and identify fraudulent use.
How it Connects To RoomKeyPMS:
Trisys is available via Serial or IP connection.
TEL Electronics
TEL’s hospitality call accounting systems automatically post call records to property management systems, allowing properties to track phone calls, bill guests for phone usage, reduce telecommunication costs, and increase guest satisfaction. With almost 30 years of experience, TEL Electronics, Inc. understands the hospitality industry better than any other call accounting company and delivers a reliable, low-cost solution to all of your call tracking needs.
Benefits Hoteliers Can Expect:
- • Post calls automatically to the PMS.
- • Generate revenue with custom mark-ups and surcharges.
- • Set special phone rates for VIP guests and decrease billing errors.
How It Connects To RoomKeyPMS:
TEL Electronics is available via Serial or IP connection.
Synectix Call-A-Matic
Call-A-Matic collects phone call data from any phone system and processes the call data to generate informative and useful reports in a variety of formats. Available for Mitel and Panasonic PBX systems only, Call-A-Matic also offers the option to protect against telephone abuse by setting credit limits for each guestroom.
Benefits Hoteliers Can Expect:
- • Full PMS integration.
- • Ability to protect against telephone abuse.
- • Generate call data reports in a variety of formats.
How it Connects To RoomKeyPMS:
ProfitWatch
ProfitWatch Call Accounting is an extremely user-friendly call accounting solution designed to meet the needs of the hospitality client. Offering seamless interface with almost any PBX and PMS model, ProfitWatch offers hotels, motels, casinos, resorts, spas, and cruise lines a powerful, simple solution to manage all their calls and so much more.
Benefits Hoteliers Can Expect:
- • Immediate notifications for 911 emergency calls.
- • Multiple pricing tiers to allow users to run promotional rates to encourage phone usage.
- • Trunk analysis tools to ensure sufficient capacity and identify opportunities to reduce costs.
How It Connects To RoomKeyPMS:
ProfitWatch is available via Serial or IP connection.
Phonesuite
Phonesuite is the leading provider of hospitality communications for hotel managers and owners. Their solution is reliable, simple-to-implement and cost-effective. You have the power to choose a true Cloud PBX or On-premise solution, and with their Voiceware Managed Voice or full CAPEX solution, PhoneSuite gives you more freedom to purchase your next Hotel Communications platform than any other provider.
Benefits Hoteliers Can Expect:
- • Evergreen technology.
- • Low CAPEX and reasonable OPEX acquisition.
- • One solution that supports both SIP and analog phones.
How it Connects To RoomKeyPMS:
NEC PBX
NEC’s PBX system combines communication servers that are widely used in governmental organizations and companies throughout the world with the communication features required by hotels. From intimate hideaways to a large scale hotels with thousands of rooms, NEC provides communication systems tailored to each hotel’s needs.
NEC’s PBX telephone system offers high value-added features and robust networks acknowledged as best in class by many global hotel chains, allowing smooth communication between hotel staff and with guests.
Benefits Hoteliers Can Expect:
- • UC attendant, desktop and mobility.
- • Direct dial-in functionality.
- • Automated wake-up calls and guest voicemail.
How It Connects To RoomKeyPMS:
NEC is available via Serial or IP connection.
Mitel
Mitel’s comprehensive range of business phone systems provides a targeted call center, unified communications and cloud communications solution to fit the requirements of all customers. Mitel’s cloud-based PBX systems are a powerful, scalable family of platforms that deliver hosted voice, unified communications and collaboration to small, midsize and large enterprise businesses.
Benefits Hoteliers Can Expect:
- • PBX Solutions for every business size.
- • Easy integrations with all key third-party applications.
- • Secure and flexible solutions for increased efficiency, simplicity and mobility.
How it Connects To RoomKeyPMS:
Mitel PBX is available via Serial or IP connection.
JAZZ Fusion
SDD (JAZZ Fusion) offers SaaS, hosted call accounting, guest HSIA billing and personalization, technology integration and middleware, communications profitability services, internet and VOIP integration guest services.
JAZZ Fusion can be implemented as premise-based software serving a single property, as hosted software serving an entire customer enterprise, or as a software service (SaaS) that can be subscribed to over public and private networks. JAZZ Fusion can include TeleManager profitability management services that help customers drive maximum returns from the JAZZ software and customer infrastructures. JAZZ Fusion supports telecommunications and internet infrastructures globally.
Benefits Hoteliers Can Expect:
- • Sophisticated and widely adopted billing and provision capabilities.
- • Eliminates your need to bundle and distribute call accounting and internet billing software within your solutions.
How It Connects To RoomKeyPMS:
JAZZ Fusion is available via Serial or IP connection.
InnTouch
No details from InnTouch at this time.
Benefits Hoteliers Can Expect:
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How it Connects To RoomKeyPMS:
InnCharge
InnCharge call accounting seamlessly integrates with your phone system to provide a trouble-free call accounting system. You can simply connect through a web browser to view a host of reports, and even assign VIP pricing to a guest. Additionally, InnCharge’s client software is easy to use, which makes changing call pricing a simple task.
Benefits Hoteliers Can Expect:
- • Web-based interface.
- • Increase guest loyalty with 9 levels of VIP pricing.
- • Supports threshold-type billing, separate billing classes and multiple taxation methodologies.
How It Connects To RoomKeyPMS:
InnCharge available via Serial or IP connection.
iCharge
iCharge is the complete billing engine for Voice in the Hotel marketplace today and is widely used across many hotel brands and flags on a global basis. The solution can be premise based, deployed in a virtualized VMWARE environment, or hosted above property in a private or public data center.
Benefits Hoteliers Can Expect:
- • Web-based administration.
- • Comprehensive list of Call Accounting features.
- • Generate reports on a scheduled or ad-hoc basis.
How it Connects To RoomKeyPMS:
Homisco
Homisco ASP Call Manager is a web-based tele-management information service that includes automated employee call tracking, management tools, call pricing, network utilization, and security in the form of alerts or reports.
Benefits Hoteliers Can Expect:
- • Email-based report functionality.
- • Alerts on 911 or programmed 700/900 category calls.
- • Analyze PBX performance and call routing over trunks and trunk groups.
How It Connects To RoomKeyPMS:
Homisco available via Serial or IP connection.
Hitachi
No details for Hitachi at this time.
Benefits Hoteliers Can Expect:
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How it Connects To RoomKeyPMS:
Hansen
CASH+ Call Accounting is designed and developed by Hansen Software Corporation and is a state of the art call accounting software that will improve your business’ productivity and increase your revenue.
CASH+ Call Accounting is one of the most widely used call accounting systems in the hospitality industry. This is due to its innovative features and unparalleled tools for reporting and billing.
Benefits Hoteliers Can Expect:
- • Built-in checkout feature.
- • Multi-rate departmental charges.
- • Efficient tracking of telephone cost recovery.
How It Connects To RoomKeyPMS:
Genesis
Genesis Call Accounting is completely web based and available in On-Premise, Cloud, Hosted and Virtual environments. Genesis Express Series Call Accounting is the most economical option for your small to medium-sized Hotel, Motel, Resort or Retirement Facility for tracking and billing calls, without the additional features our professional version offers.
The Genesis Professional Series Call Accounting is a fully featured solution for Hotels, Motels, Resorts or Retirement Facilities requiring more comprehensive features and functionality from their system.
Benefits Hoteliers Can Expect:
- • Accurate call reporting and billing, including special Hotel Checkout, Audit, and Profit Reports.
- • Permits numerous user-configurable surcharge, markup and tax rates.
- • Monitors & retains local, incoming, long distance, mis-dialed & internal calls selectively.
How it Connects To RoomKeyPMS:
DuVoice
Duvoice provides legacy or IP PBX (premise or hosted) systems the necessary features to meet all hospitality applications, including a PBX to RoomKeyPMS interface, housekeeping status, wakeup calls, guest messaging, staff unified messaging, a web console for staff, auto attendant, and mini bar refill software. Unified messaging is available for staff or business customers.
Benefits Hoteliers Can Expect:
- • InnDesk functionality for telephone check-in/check-out abilities.
- • Ability for guests to schedule their own wakeup calls.
- • Single interface for automatic control over guest room phone and voice messaging system.
How It Connects To RoomKeyPMS:
IP or serial interface to the RoomKeyPMS system.
Broadsoft
Broadsoft’s Cloud PBX is an advanced cloud-based business phone system with enterprise-grade calling features to help your business drive efficiency and reduce costs. UC-One Cloud PBX is an advanced cloud-based telephony solution that delivers a comprehensive set of feature-rich capabilities including business telephony, trunking, messaging, conferencing, call queuing and front office functions.
Benefits Hoteliers Can Expect:
- • Cloud-based PBX system.
- • Web-based administration.
- • Advanced mobility, security and integration features.
How it Connects To RoomKeyPMS:
RoomKeyPMS - Channel Manager
SiteMinder
Hotels can both broaden and deepen their reach by integrating RoomKeyPMS with SiteMinder. This leading channel management solution connects hotels with over 550 OTAs and GDSs, allowing even small, hyper-local hotels to have an international presence. Updates about rates and availability are automatically shared to relevant channels instead of having to be entered manually. The same is true when reservations come in; they are instantly recorded in the PMS.
An integration like SiteMinder makes it easy for hotels to stay on top of outreach and keep reservations in order. Better still, with an expansive online presence, SiteMinder makes it possible to connect with every potential guest.
Benefits Hoteliers Can Expect:
- • Assist guests more efficiently by having data stored entirely in the cloud.
- • Avoid manual entry through a real-time connection between the web and your PMS and RMS.
- • Broaden local and global reach by receiving two-way connections with the world’s top booking sites and GDSs.
How It Connects To RoomKeyPMS:
Two-way interface: RoomKeyPMS sends rates and inventory and Siteminder sends reservations.
iHotelier (TravelClick GDS)
Drive more direct bookings with iHotelier Booking Engine 4.0, delivering a simple, intuitive and responsive user experience across all devices. Guide guests through the booking path with interactive message displays and clear calls to action. Engage guests with targeted merchandising of add-on services and upgrades. Bring back users who have abandoned the booking process with an inviting recapture and re-engagement experience that makes it easy for returning guests to complete the booking process.
Benefits Hoteliers Can Expect:
- • Increased direct bookings.
- • Recaptured revenue from guests who have abandoned their booking process.
- • Heightened guest spend through upsell and cross-sell opportunities that encourage guests to upgrade and extend their stays.
How it Connects To RoomKeyPMS:
The 2-way interface between RoomKeyPMS and TravelClick iHotelier allows rates and availability to be sent to TravelClick and reservations booked via the iHotelier booking engine to automatically drop in the PMS.
RoomKeyPMS - Credit Card
RoomKeyPMS Payments
RoomKeyPMS Integrated Payment Processing Solution
A simplified PMS payment processing solution engineered for hotels.
Whether you’re looking to take the complexity out of payment processing, speed up your reconciliations, or increase your hotel’s security, you can do it all with our integrated platform.
Save Time - One solution and one team.
Gone are the days of stand-alone banks, merchants, gateways and hotel software. Take advantage of hotel-centric credit card processing that removes the extra steps, errors and headaches from getting paid.
- • Integrated - Payment Processing Solution.
- • New integrated reconciliation report.
- • Unified PMS and processing training process.
- • Automated batching.
- • Automated night audit procedures.
- • 24/7 knowledge base and videos.
Secure - Protect Your Hotel and Guests.
Security is essential in today’s sensitive breach environment. Keep your hotel PCI compliant and your guests safe with our solution.
- • Tokenization.
- • EVM / Chip & PIN compliance.
- • PCI DSS compliance.
Simplify - Use one reliable product.
Take two or three products from gateways to merchant bank accounts and simplify it down into one account that works with your bank.
- • Usable and Simple.
- • Quick and Easy Setup.
- • Payments via swipe, dip and tap.
- • Innovative Point-of-Sale devices.
- • Handles all credit card types (Visa/MC/Discovery/Amex).
- • Integrates to all major POS systems.
Shift4
It’s easy for hotels to accept payment cards anywhere and everywhere thanks to Shift4. This payment solution is bank- and processor-neutral and adaptable to multiple processors if necessary. It comes with Assured Delivery technology to ensure that payment data is transmitted successfully, and archives transactions for 24 months to help resolve bank or customer issues.
Shift4 integrates separately with RoomKeyPMS and eRes, giving hotels specific control over physical and digital channels. The platform also automates payment processing so that error-prone manual entries are no longer an issue. Finally, it provides the data security that guests expect and hotels require. Together, Shift4 and RoomKeyPMS provide an all-in-one solution for payment processing and hotel accounting.
Benefits Hoteliers Can Expect:
- • Reduce risk of human error by eliminating the need for manual payment processing.
- • Provide adequate security of guest information.
How it Connects To RoomKeyPMS:
Shift4 payment gateway.
Merchant Link
Merchant Link is designed to help hoteliers navigate the complex world of digital payments. By integrating directly with RoomKeyPMS, Merchant Link ensures guest payments are secure and their personal data is protected. This cloud-based payment gateway thereby ensures PCI compliance by eliminating the risk of on-site data storage.
More than 500,000 hotels, restaurants and retailers currently benefit from Merchant Link’s secure payment solutions. This integration allows hotels to avoid those manual payment processes that are prone to human error, and helps to strengthen guest relationships by ensuring guests feel confident in the hotel’s ability to protect their personal data.
Benefits Hoteliers Can Expect:
- • Provides adequate security of guest information.
- • Reduce risk of human error by eliminating the need for manual payment processing.
How it Connects To RoomKeyPMS:
Merchant Link payment gateway.
Heartland
Payment processing should be as easy for hotels as it is for guests. Heartland Payment Systems integrate directly with RoomKeyPMS to make financial transactions perfectly seamless. This successfully limits a hotel’s PCI scope while ensuring that financial data is kept secure at all times.
Heartland eliminates the need for manual processing, which saves hoteliers time, labor and distraction, and reduces instances of errors and omissions, leading to more consistent accounting. With a payment system integrated directly into RoomKeyPMS, hotels are empowered to confidently collect payments from any channel.
NOTE: Heartland Dinerware connects ONLY to RoomKeyPMS Payments and not RoomKeyPMS.
Benefits Hoteliers Can Expect:
- • Provides adequate security of guest information.
- • Reduce risk of human error by eliminating the need for manual payment processing.
How it Connects To RoomKeyPMS:
Heartland payment gateway.
RoomKeyPMS - CRS / GDS
Travel Tripper
Travel Tripper’s powerful hotel booking engine solution helps you to maximize revenue from your direct channel.
Through their dynamic CRS and booking engine, RezTrip, you can shift bookings from high-commissions OTA channels to direct bookings using smart rate and revenue management tools. In addition to your hotel website, RezTrip also offers distribution through channel managers, OTAs, GDS, Consortia, MetaSearch, and call center, and the ability to manage all rates and inventory through one seamless reservation system.
- • Innovative CRS and booking engine.
- • Increase in direct bookings and conversion rates.
- • Manage all channel manager and OTA rates through one seamless reservation system.
How it Connects To RoomKeyPMS:
The 2-way interface between RoomKeyPMS and TravelTripper allows rates and availability to be sent to TravelTripper and reservations booked to automatically drop in the PMS.
iHotelier (TravelClick GDS)
Drive more direct bookings with iHotelier Booking Engine 4.0, delivering a simple, intuitive and responsive user experience across all devices. Guide guests through the booking path with interactive message displays and clear calls to action. Engage guests with targeted merchandising of add-on services and upgrades. Bring back users who have abandoned the booking process with an inviting recapture and re-engagement experience that makes it easy for returning guests to complete the booking process.
Benefits Hoteliers Can Expect:
- • Increased direct bookings.
- • Recaptured revenue from guests who have abandoned their booking process.
- • Heightened guest spend through upsell and cross-sell opportunities that encourage guests to upgrade and extend their stays.
How it Connects To RoomKeyPMS:
The 2-way interface between RoomKeyPMS and TravelClick iHotelier allows rates and availability to be sent to TravelClick and reservations booked via the iHotelier booking engine to automatically drop in the PMS.
Scepter (Windsurfer)
Hotels are able to reach over 700,000 travel agents worldwide thanks to the expansive capabilities of Windsurfer. This tool integrates directly with RoomKeyPMS, creating a two-way link between a hotel and prominent GDS’ like Amadeus, Travelport and Sabre. With this integration, hotels can enjoy enhanced options like single point of entry and quicker channel control, providing hoteliers with better management capabilities, and ultimately leading to more bookings. By allowing Windsurfer and RoomKeyPMS to work together, it’s especially easy for hotels to connect with corporate travelers and international vacationers alike.
Benefits Hoteliers Can Expect:
- • Receive updated product information in real-time.
- • Receive a listing in each program directory and website with a special rate access code via GDS.
- • Create greater exposure for your property through access to over 700,000 travel agents worldwide.
How it Connects To RoomKeyPMS:
Two-way interface: RoomKeyPMS sends rates and inventory and Scepter sends reservations.
SynXis
This channel manager allows hotels to distribute to over 400 digital channels worldwide as well as all the major global distribution systems (GDS). RoomKeyPMS integrates directly with SynXis to automatically distribute updates about rates, restrictions and availability. When reservations are made, the information is automatically entered into RoomKeyPMS.
SynXis levels the playing field for small and mid-sized hotels by making international outreach both easy and effective for hotels without the same reach as the major brands. Plus, it automates much of this effort so that connecting with more guests takes less input. When RoomKeyPMS is integrated with a system like SynXis, it brings world-class capabilities to any property.
Benefits Hoteliers Can Expect:
- • Ability to distribute to over 400 online channels worldwide.
- • Maximize distribution efforts by connecting directly with all the major GDSs, a web booking engine and over 200 global online channels.
How it Connects To RoomKeyPMS:
Two-way interface: RoomKeyPMS sends rates and inventory, while Synxis sends reservations.
RoomKeyPMS - Customer Relationship Management
Guestfolio
Guestfolio understands that every hotel guest is an individual and should be treated as such. This tool, designed to drive direct bookings and build long-term guest loyalty, takes the guesswork out of guest communications so that your outreach efforts are always relevant and effective.
Guest data from RoomKeyPMS integrates directly with Guestfolio, making it easy to engage with your guests on a personal level, from booking confirmation messaging to pre-arrival questionnaires, targeted upsell offers, post-stay satisfaction surveys and more. Perhaps most importantly, this integration turns guest data into actionable insights, allowing hotels to consistently make the best impression on each and every person who walks through their front doors.
Benefits Hoteliers Can Expect:
- • Potential to increase upsell revenue.
- • Receive and action on guest feedback efficiently.
- • Identify and target marketing strategies more effectively.
- • Provide more personalized services throughout the guest cycle.
How It Connects To RoomKeyPMS:
One-way interface: GuestFolio pulls reservation and guest profile information from RoomKeyPMS.
Cendyn Guestfolio CRM
Understand guests like never before with a 360-degree view into their behaviours and interests through Cendyn’s Guestfolio CRM, then use those insights to engage with the right message at the right time through the right channel.
Guestfolio is the hotel marketing platform that drives guest engagement, retention and conversion throughout the travel journey. With the guest profile at the heart of what Guestfolio does, boutique and independent hoteliers can personalize the reservation experience, gain insights on their guests, use tools that build lasting brand loyalty and encourage increased conversions from OTAs to direct bookings.
Benefits Hoteliers Can Expect:
- • Drive direct and repeat bookings.
- • Build relationships and increase brand loyalty.
- • Improve ROI and profitability with automated room upgrade and online concierge services.
How it Connects To RoomKeyPMS:
Cendyn Guestfolio collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Cendyn Guestfolio directly.
TravelClick GMS
TravelClick’s Guest Management Solutions (GMS) is more than just a customer relationship management (CRM) tool, it offers a comprehensive suite of marketing automation tools to engage your hotel guests and drive incremental revenue. Target guests with the right message at the right time, even as their behaviors change, and seamlessly customize your outreach before, during and after their stay. Maximize the value of your guest data to continuously drive revenue and engagement for your hotel.
Benefits Hoteliers Can Expect:
- • Convert OTA guests to direct bookers.
- • Deep insights and a full view of your hotel guests.
- • Confident brand marketing to drive guest loyalty.
- • Targeted communications to increase engagement and drive revenue.
How It Connects To RoomKeyPMS:
- • Two-way Guest Profile Update.
- • Two-way Guest Merge capabilities to keep database profiles “clean” and in sync.
- • TravelClickGMS offers Room Upgrades and Service Add-ons that update seamlessly into RoomKeyPM.
RoomKeyPMS - Direct Connect
Booking.Com
Booking.com is the second leading OTA in the U.S., holding 13% of the market share in 2017. A presence on this platform is important for a hotel’s revenue potential, as it drastically increases their market exposure. By integrating directly with Booking.com, RoomKeyPMS ensures details about a reservation made on this platform are immediately shared with the hotel, saving hoteliers time, avoiding guest information lapses and allowing hotels to connect with a major segment of travelers. Similarly, hoteliers can easily and automatically send updates about rates, availability and reservation restrictions to this prominent OTA.
This direct integration avoids any third party involvement, thereby eliminating commission and processing fees.
Benefits Hoteliers Can Expect:
- • Save time in updating rates and inventory manually.
- • Avoid commission or processing fees associated with using a third party channel manager.
- • Increase the hotel’s exposure in the market, which in turn will increase the hotel’s potential revenue opportunities.
How It Connects To RoomKeyPMS:
Two-way interface: RoomKeyPMS sends rates, restrictions and inventory, while Booking.com sends reservations.
Expedia
Expedia is the leading OTA in the U.S., claiming 20% of the market share in 2017. The Expedia integration creates a direct pipeline between RoomKeyPMS and guests looking for hotels. The two-way integration automatically sends rates, restrictions and inventory to Expedia so that the information is updated without relying on a third party platform. Reservations are then sent directly from Expedia to RoomKeyPMS.
The Expedia integration makes it simple and seamless for hotels to leverage a leading OTA. It’s no longer necessary to update rates and inventory manually, and hotels avoid the commissions and processing fees charged by third parties. This ensures that OTAs are always an opportunity and never an obstacle.
Benefits Hoteliers Can Expect:
- • Increase the hotel’s exposure in the market, which in turn will increase the hotel’s potential revenue opportunities.
- • Save time in updating rates and inventory manually.
- • Avoid commission or processing fees associated with using a third party channel manager.
How it Connects To RoomKeyPMS:
Two-way interface: RoomKeyPMS sends rates, restrictions and inventory, while Expedia sends reservations.
TripAdvisor TripConnect
Drive more incremental direct bookings from the world’s largest travel site with Cost-per-Click Campaigns that spotlight your rates and availability — and drive booking-ready travelers straight to your website’s booking page. TripAdvisor collaborates with leading connectivity partners worldwide to bring you powerful tools that can drive bookings, help you leverage the power of reviews, and much more.
TripConnect also provides full reporting on the success of your CPC campaigns, and offers a free and effortless way to collect and manage valuable traveler reviews.
Benefits Hoteliers Can Expect:
- • Drive incremental bookings from TripAdvisor to your site.
- • Own the guest relationship from the moment they start their search.
- • Leverage the power of reviews.
How It Connects To RoomKeyPMS:
This is a one-way interface that allows TripAdvisor to list eRes (RoomKeyPMS’ booking engine) as a booking option on their platform.
RoomKeyPMS - eSignatures
Orion eSigner
Right now, millions of transactions are being electronically signed using the industry’s most fundamental, highly secure and patented eSigner software. Orion Systems’ integration with RoomKeyPMS allows documents to be signed in any format: PDF, print object, text and others. Interact with guests and display documents, ads, images, videos and more on PCs, Touchscreens, Tablets and Payment Terminals.
Benefits Hoteliers Can Expect:
- • Highly secure, tamper-proof and unalterable software.
- • Control all interactions with the guest via eSignature sessions.
- • Remove all complexities to collecting your guest’s signature.
How It Connects To RoomKeyPMS:
Users will work directly with Orion to install their driver, which will automatically integrate with any version of RoomKeyPMS.
RoomKeyPMS - ID Scanners
ID Snapshell Scanner / Scanshell 800R / Snapshell R2
The Snapshell R2 is an ID reader system that extracts the full card image, face image, signature image and full text data of the ID Card, and is the only ID reader on the market which recognizes various and newest versions of licenses from all 50 states as well as selected international identification cards.
The Snapshell R2 uses a 3 mega-pixel camera built into its base to “snap” high quality digital images of ID cards (up to 600 dpi). RoomKeyPMS’s interface with the Snapshell R2 allows this data to be exported, populating the card’s text into appropriate fields within the RoomKeyPMS system within 2 seconds.
Benefits Hoteliers Can Expect:
- • The only driver license card scanner that can truly extract text and read all 50 US states.
- • Fast image capture: 300 dpi 1 second, 600 dpi 2 seconds.
- • Capture a full image of the license, face or signature image only.
How It Connects To RoomKeyPMS:
You’ll work directly with Scanshell to install all the required SDK and drivers. Once this is completed, the Scanner License ID is entered into RoomKeyPMS.
RoomKeyPMS - Integrator
Lodging Link® Solutions by Comtrol
Comtrol’s Lodging Link products provide streamlined integration systems to the hospitality industry, creating seamless communications between a hotel’s property management system and its guest service systems.
Hotel systems include: PBX, voice mail, call accounting, in-room Internet access, point-of-sale (POS), in-room movie, keyless entry, mini bar, and energy management systems.
To view the list of supported categories and products, visit the Comtrol Lodging Link.
Benefits Hoteliers Can Expect:
- • Interface with movie, phone, internet mini bars and POS systems easily and seamlessly.
- • Easy integration between hundreds of the most popular guest service systems.
- • Shorten development time for new interfaces.
- • Low cost – zero maintenance.
How It Connects To RoomKeyPMS:
Lodging Link PTS is the software that is installed on a designated PC onsite that connects to the RoomKeyPMS server. Lodging Link connects to RoomKeyPMS though a TCP/IP connection and supports all device classes listed.
RoomKeyPMS - Internet
Nomadix
The Nomadix Service Engine (NSE) offers a comprehensive set of features needed to deploy full‑service, revenue‑producing public access networks. With a range of internet access gateways powered by industry‑leading NSE software, connections can be fiber, wireless or wired, allowing maximum flexibility for operators and end users.
Nomadix has teamed up with a globally distributed network of more than 500 distributors, resellers, and managed service providers resulting in their network appliances being certified with most major hotel brands. With Nomadix, public internet network providers are able to deploy cost‑effective, secure and easy‑to‑use network services.
Benefits Hoteliers Can Expect:
- • Cost-effective network solutions.
- • Secure and reliable internet access.
- • Increase revenue with public access network.
How It Connects To RoomKeyPMS:
Nomadix is available via Serial or IP connection.
GuestTek
Give your guests the best in technology offerings that help you to deliver a superior in-room experience. GuestTek’s OneView Platform keeps your guests connected with fast, reliable High Speed Internet, and cutting edge media and entertainment options.
Through GuestTek’s interface with RoomKeyPMS, you can seamlessly provide guests with in-room features like Interactive TV, HD Free-to-Guest, IP Telephony, HSIA, Mobile Device and Smart Phone Applications, Conference Provisioning and above-property Voice Solutions, all managed from one source. OneView will run on your property’s networks whether they are IP, Ethernet, or Coax-based.
Benefits Hoteliers Can Expect:
- • Interactive TV options.
- • Technology provides a better guest experience.
- • Increased guest satisfaction with reliable, high-speed internet.
How It Connects To RoomKeyPMS:
GuestTek is available via Serial or IP connection.
RoomKeyPMS - Key Card
Assa Abloy Visionline by VingCard
The Visionline software system is a wireless locking solution that allows stand-alone electronic hotel locks to operate in online mode through Radio Frequency (RF-online) that is based on the Zigbee high security open platform.
Benefits Hoteliers Can Expect:
- • Security and control.
- • Additional services for your guests.
- • Cost effective hotel operations.
- • More efficient Engineering and maintenance.
How It Connects To RoomKeyPMS:
Visionline connects to RoomKeyPMS though the supported 3rd party Comtrol Lodging Link interface by a TCP/IP connection.
SALTO Contactless RFID Key Fobs
Contactless RFID key fobs are a cost-effective, secure and convenient solution for commercial and industrial applications with a durable housing for rugged use or harsh environments. Attractively designed, SALTO XS4 contactless key fobs are available in various colors (red, blue, yellow, black and green) and with different memory capacities from 256bytes up to 4Kbytes.
Benefits Hoteliers Can Expect:
- • Reusable key fob.
- • High security, by using password and encrypted Proximity fobs.
- • Customized fob issuing through the SALTO Authorization Media software.
How It Connects To RoomKeyPMS:
SALTO key card is available via Serial or IP with the encoder interface.
VingCard 2800 / 5.0 SR2 / VC2100 / Ving Vision 5.7
The VingCard 2800 / 5.0 SR2 / VC1200 and Ving Vision 5.7 versions are complete front desk systems used to facilitate the encoding and verifying of keycards and RFID locking systems.
Benefits Hoteliers Can Expect:
- • Increased security and control.
- • Increased database storage for backup.
- • Easy install.
How It Connects To RoomKeyPMS:
Applicable VingCard options are available via Serial or IP-based connections.
Kaba
No details provided by Kaba at this time.
Benefits Hoteliers Can Expect:
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How It Connects To RoomKeyPMS:
Onity Solutions Key Card System
The Onity Solutions’ OnPoint® encoder is Onity’s newest hospitality product providing a number of new features for the front desk staff. The color touch-screen interface with Quick Action buttons make the encoder simple to use. The encoder offers TCP / IP connectivity “hot swap” encoder decks making it easy and affordable for hotels to upgrade card technologies without replacing the entire front desk system.
The OnPoint system supports up to 8 encoders, all networked and synchronized back to a parent encoder. Multiple encoders can be designated to take over for the parent if it goes offline. OnPoint also provides remote database backup, enhanced configuration options for hotels and four USB ports for printing, memory, and enhanced connectivity.
Benefits Hoteliers Can Expect:
- • Innovative touch screen with Quick Action buttons.
- • A much more efficient check-in and check-out process.
- • TCP / IP connectivity “hot swap” encoder decks making it easy and affordable for hotels to upgrade card technologies without replacing the entire front desk system.
How It Connects To RoomKeyPMS:
Onity can be connected via serial or IP.
MIWA – ALV2 Card Issuing System
Nearly every front desk needs to make and issue key cards, and the ALV2 Series MIWA Card Issuing System is designed for guest and staff card issuing. Through PC-based software and a small USB encoder, cards can be administered and programmed with multiple access levels and options, such as Guest Cards, Housekeeping Cards, Emergency Cards, Master Cards, and more.
With a USB powered encoder, the ALV2 has a small front desk footprint, and can be installed on any PC on the local network.
Benefits Hoteliers Can Expect:
- • Data backup and system restore functionality.
- • Multiple authorization levels which can be set by property.
- • Guest card and staff card issuing through a client or parent PC, which is password protected and encrypted.
How It Connects To RoomKeyPMS:
MIWA can be connected via serial or IP.
System 6000
dormakaba Saflok System 6000
Saflok System 6000 is dormakaba’s windows-based access management software managing the Saflok brand lock models. The software supports interfaces to most property management systems (PMS) and offers a breadth of features and configurations to meet your property’s needs.
With complete access control including lock auditing, reporting, common area access and restricted access, you can manage hundreds of room scenarios and workflows.
Benefits Hoteliers Can Expect:
- • Quick key read back to identify lost and found cards.
- • Securely program and encode keycards directly through your PMS.
- • Multiple user profiles to ensure secured solution access.
How It Connects To RoomKeyPMS:
KABA key card is available via Serial or Web Based service with the encoder interface.
ILCO 790 RFID
dormakaba ILCO 790 RFID Series Door Lock
The Ilco 790 door lock offers RFID technology to enhance guest convenience and improve operational efficiency. This RFID solution offers keycard auditing capabilities for enhanced staff monitoring & user accountability. The Ilco 790 works with both the dormakaba access management software and portable device.
Suitable for small to very large scale hotels, the Ilco 790 can easily replace existing mechanical or electronic door locks and offers simple access control for guest rooms, common areas, and back-of-the-house. The Ilco 790 is also Bluetooth Low Energy (BLE) capable and can operate using the dormakaba Mobile Access Solutions.
Benefits Hoteliers Can Expect:
- • High security and tamper-proof design.
- • 1” solid deadbolt.
- • Operates with a completely sealed no contact reader.
How It Connects To RoomKeyPMS:
KABA key card is available via Serial or Web Based service with the encoder interface.
RoomKeyPMS - Loyalty & Reputation Management
Revinate
Increase revenue for your hotel through Revinate’s hotel marketing, guest survey and online reputation tools. Branded as “The Marketing Platform for Hoteliers”, Revinate helps to drive revenue and build better guest relationships through the use of email marketing, Guest CRM, and upsells. Their survey tool encourages guests to publish reviews to TripAdvisor and Google to help increase review volume and ranking, and uses beautiful guest satisfaction survey templates to collect feedback and improve the guest experience.
Revinate integrates with RoomKeyPMS to automate extraction of guest data, allowing hotels to send highly targeted and relevant communications across the guest lifecycle. It’s reputation tool is also integrated to allow you to consolidate reviews, respond to guests and boost your rankings online.
- • Drive revenue through direct bookings and upsells.
- • Improve the guest experience before, during and after their stay.
- • Consolidate reviews, respond to guests and boost your rankings online.
How it Connects To RoomKeyPMS:
Revinate collects data from RoomkeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Revinate directly.
VOILÀ Rewards
As the number one loyalty program for independent hotels, VOILÀ Rewards allows guests to earn points for free hotel stays, while receiving VIP benefits such as upgrades, tailored pre-arrival room preferences, priority check-in, and privileged access to hotel amenities.
VOILÀ’s integration with RoomKeyPMS will enhance the customer experience, increasing brand awareness and guest satisfaction.
Benefits Hoteliers Can Expect:
- • Increase direct bookings.
- • Improve customer satisfaction.
- • Increase customer loyalty.
How it Connects To RoomKeyPMS:
VOILÀ Rewards collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Voila directly.
Medallia
Embed the pulse of the customer in your organization and empower your employees with the customer data, insights and tools they need to make every experience great, through our reputation management integration with Medallia.
Medallia allows you to effortlessly connect with your customers at the end of their journey, via their preferred channel. Turn loyalty into growth by encouraging your customers to share their feedback about you with a wider audience. Give your customers the option to post their survey answers to external social channels such as Facebook, Twitter, Google, and TripAdvisor.
Benefits Hoteliers Can Expect:
- • Improve the customer experience and customer relationship.
- • Connect with your customers via their preferred communication channel.
- • Rewire your entire organization to systematically drive action and win on customer experience.
How it Connects To RoomKeyPMS:
Medallia collects data from RoomkeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Medallia directly.
Guestfolio
Guestfolio understands that every hotel guest is an individual and should be treated as such. This tool, designed to drive direct bookings and build long-term guest loyalty, takes the guesswork out of guest communications so that your outreach efforts are always relevant and effective.
Guest data from RoomKeyPMS integrates directly with Guestfolio, making it easy to engage with your guests on a personal level, from booking confirmation messaging to pre-arrival questionnaires, targeted upsell offers, post-stay satisfaction surveys and more. Perhaps most importantly, this integration turns guest data into actionable insights, allowing hotels to consistently make the best impression on each and every person who walks through their front doors.
Benefits Hoteliers Can Expect:
- • Potential to increase upsell revenue.
- • Receive and action on guest feedback efficiently.
- • Identify and target marketing strategies more effectively.
- • Provide more personalized services throughout the guest cycle.
How it Connects To RoomKeyPMS:
One-way interface: GuestFolio pulls reservation and guest profile information from RoomKeyPMS.
RoomKeyPMS - Movies
GuestTek
Give your guests the best in technology offerings that help you to deliver a superior in-room experience. GuestTek’s OneView Platform keeps your guests connected with fast, reliable High Speed Internet, and cutting edge media and entertainment options.
Through GuestTek’s interface with RoomKeyPMS, you can seamlessly provide guests with in-room features like Interactive TV, HD Free-to-Guest, IP Telephony, HSIA, Mobile Device and Smart Phone Applications, Conference Provisioning and above-property Voice Solutions, all managed from one source. OneView will run on your property’s networks whether they are IP, Ethernet, or Coax-based.
- • Interactive TV options.
- • Technology provides a better guest experience.
- • Increased guest satisfaction with reliable, high-speed internet.
How it Connects To RoomKeyPMS:
GuestTek is available via Serial or IP connection.
On Command
No details from On Command at this time.
Benefits Hoteliers Can Expect:
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How it Connects To RoomKeyPMS:
MovieBeam
EMoviebeam is the premier provider of hotel in-room residential experience solution to the hospitality industry in USA.
Moviebeam’s solution includes Free-to-Guest (FTG) content, Interactive TV, Over-The-Top (OTT) Applications, Pay-per-View (PPV), Video on Demand (VOD), Hotel Branding and Managed Internet Services built on LG UHD 5500 Pro:idiom Set Top Box (STB). Whether it is an individual property or a franchised property, Moviebeam allows you to customize your solution as per your hotel property’s exact needs.
Benefits Hoteliers Can Expect:
- • A number of value-added services.
- • Provide a residential experience for your guests.
- • Ability to showcase all hotel amenities and services.
How it Connects To RoomKeyPMS:
No details at this time.
Lodgenet (SONIFI)
SONIFI’s Interactive Experience drives guest engagement by delivering a customized guest experience that allows you to communicate and promote your brand, hotel features, amenities and services. In addition, SONIFI’s Interactive Experience delivers easy to use menus, an Interactive Programming Guide, HDTV quality picture and sound, increased revenue potential through adaption of group services, mobile app support and access into a unique window for early release movies & industry-leading suite of entertainment options.
In addition, SONIFI Internet Services are designed to improve your Guest Satisfaction scores with worry-free reliability and superior guest support.
Benefits Hoteliers Can Expect:
- • Worry-free internet reliability.
- • A customized guest experience.
- • WiFi engineered to save you money.
RoomKeyPMS - PBX
Asterisk IP PBX
Asterisk is built by and for communication systems developers. It is an engine that handles all of the low-level details of initiating, maintaining and manipulating calls between endpoints (phones). Digium’s Switchvox IP PBX is a turnkey phone system based on the Asterisk engine, and is administered through an easy-to-use graphical user interface (GUI), rather than raw configuration files and custom scripts.
Benefits Hoteliers Can Expect:
- • Turnkey PBX System.
- • Web-based interface.
- • Enhanced call distribution perfect for call centers.
Broadsoft
Broadsoft’s Cloud PBX is an advanced cloud-based business phone system with enterprise-grade calling features to help your business drive efficiency and reduce costs. UC-One Cloud PBX is an advanced cloud-based telephony solution that delivers a comprehensive set of feature-rich capabilities including business telephony, trunking, messaging, conferencing, call queuing and front office functions.
- • Cloud-based PBX system.
- • Web-based administration.
- • Advanced mobility, security and integration features.
ComXchange
ComXchange is the first telecom solution built from the ground up specifically for the lodging industry. The open platform of ComXchange provides an array of communications options. From traditional analog phones to sophisticated display phones, ComXchange fits the exacting needs of any lodging type.
Benefits Hoteliers Can Expect:
- • Easy to manage and customize.
- • Lowered telecom costs with simplified per extension pricing.
- • Easy connection to RoomKeyPMS and enhanced guest services.
Phonesuite
Phonesuite is the leading provider of hospitality communications for hotel managers and owners. Their solution is reliable, simple-to-implement and cost-effective. You have the power to choose a true Cloud PBX or On-premise solution, and with their Voiceware Managed Voice or full CAPEX solution, PhoneSuite gives you more freedom to purchase your next Hotel Communications platform than any other provider.
Benefits Hoteliers Can Expect:
- • Evergreen technology.
- • One solution that supports both SIP and analog phones.
- • Low CAPEX and reasonable OPEX acquisition.
DuVoice
Duvoice provides legacy or IP PBX (premise or hosted) systems the necessary features to meet all hospitality applications, including a PBX to RoomKeyPMS interface, housekeeping status, wakeup calls, guest messaging, staff unified messaging, a web console for staff, auto attendant, and mini bar refill software. Unified messaging is available for staff or business customers.
Benefits Hoteliers Can Expect:
- • Ability for guests to schedule their own wakeup calls.
- • Single interface for automatic control over guest room phone and voice messaging system.
- • InnDesk functionality for telephone check-in/check-out abilities.
How It Connects To RoomKeyPMS:
IP or serial interface to the RoomKeyPMS system.
Epygi via cHar (Comtrol)
Epygi is committed to offering small to medium-sized businesses a total integrated package of business communication products and services. It’s partnership with char Desarrollo de Sistemas SL has developed a specialized solution for Call Management, Accounting, Billing for Enterprise & Hospitality environments allowing a high level of integration with 3rd Party PMS systems, F/O applications, CRMs and ERPs.
Benefits Hoteliers Can Expect:
- • Easy integration to PMS, CRM and ERP systems.
- • Specialized all-in-one solution for Call Management.
How It Connects To RoomKeyPMS:
Epygi via char is available through a Comtrol connection with RoomKey & is not a direct interface.
GuestTek iAct
GuestTek’s OneView Voice iACT is a Voice Hybrid solution designed to replace your current PBX system. With a multitude of features offered at a lower cost and with less maintenance and power required, it is the preferred solution for your property—now and beyond.
The OneView Voice Hybrid solution is a cloud based phone system with an onsite processor that eliminates latency issues and provides unmatched redundancy backup in the event of a failure. Scaled to run over any sized property with the same feature sets and PBX options, the iACT solution was designed specifically for the hospitality market.
Benefits Hoteliers Can Expect:
- • Cloud-based phone system .
- • Scalable and feature-rich PBX solution.
- • Fan-less/disk-less central call processor design reduces energy consumption.
iCharge
iCharge is the complete billing engine for Voice in the Hotel marketplace today and is widely used across many hotel brands and flags on a global basis. The solution can be premise based, deployed in a virtualized VMWARE environment, or hosted above property in a private or public data center.
Benefits Hoteliers Can Expect:
- • Web-based administration.
- • Generate reports on a scheduled or ad-hoc basis.
- • Comprehensive list of Call Accounting features.
Mitel PBX
Mitel’s comprehensive range of business phone systems provides a targeted call center, unified communications and cloud communications solution to fit the requirements of all customers. Mitel’s cloud-based PBX systems are a powerful, scalable family of platforms that deliver hosted voice, unified communications and collaboration to small, midsize and large enterprise businesses.
Benefits Hoteliers Can Expect:
- • PBX Solutions for every business size.
- • Easy integrations with all key third-party applications.
- • Secure and flexible solutions for increased efficiency, simplicity and mobility.
How It Connects To RoomKeyPMS:
Mitel PBX is available via Serial or IP connection.
NEC PBX
NEC’s PBX system combines communication servers that are widely used in governmental organizations and companies throughout the world with the communication features required by hotels. From intimate hideaways to a large scale hotels with thousands of rooms, NEC provides communication systems tailored to each hotel’s needs.
NEC’s PBX telephone system offers high value-added features and robust networks acknowledged as best in class by many global hotel chains, allowing smooth communication between hotel staff and with guests.
Benefits Hoteliers Can Expect:
- • UC attendant, desktop and mobility.
- • Direct dial-in functionality.
- • Automated wake-up calls and guest voicemail.
How It Connects To RoomKeyPMS:
NEC is available via Serial or IP connection.
Nitsuko 384i PBX
No details from Nitsuko at this time.
Benefits Hoteliers Can Expect:
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Panasonic KX TDA2000
No details from Panasonic at this time.
Benefits Hoteliers Can Expect:
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RoomKeyPMS - Restaurant POS
Aloha POS
NCR Aloha POS gives you everything you need to run your restaurant in one powerful POS platform. Centrally manage your menu, promotions and price changes across all customer touchpoints, saving you time and hassle while keeping things accurate, and get durable hardware devices that fit your design with countertop, wall-mounted or handheld POS options.
Benefits Hoteliers Can Expect:
- • Choose the mix of POS stations that make sense for your operations.
- • Remotely monitor and access your systems; and centralize management of your menu, promotions, items and price changes across your databases.
- • Accept and process EMV payments, mobile wallets and all types of current and future payment types securely.
How It Connects To RoomKeyPMS:
Aloha is available via Serial or IP connection.
Squirrel POS
Squirrel is the world’s most established point-of-sale solution. Build your hospitality POS system with a partner who responds to fit your evolving needs. Your payments engine is proven, reliable, and precisely designed with a deep appreciation for your front of house.
The touchpoint of your payment flow should look, interact, and perform as well as your business. Squirrel’s hospitality POS hardware is designed for impressive, high-value interactions or use certified equipment from third-party manufacturers, including mobility.
Benefits Hoteliers Can Expect:
- • Open platform and database allows you to make your own choices and choose your own third-party products.
- • Windows or Linux-compatible devices.
- • Support access 24/7.
How it Connects To RoomKeyPMS:
Squirrel is available via Serial connection.
Maitre'd POS
Posera’s Maitre’D POS is a full service, feature-rich solution that works in all environments such as fine and casual dining, table service, hotels, family restaurants and quick service.
Maitre’D POS solutions for hospitality caters to the needs of a range of hospitality segments. It allows you to easily customize and enhance the customer relationship at the point-of-sale. Maitre’D allows you to take orders, enter special requests, set prompts for specials and combos, and track order status.
Benefits Hoteliers Can Expect:
- • Integrated transaction processing and gift cards.
- • Traditional or tablet-based POS.
- • Global reporting with drill-down capability and ability to customize reports.
How It Connects To RoomKeyPMS:
- • Maitre’D is available via Serial or IP connection.
Digital Dining POS
Heartland Digital Dining is proof you don’t have to compromise on POS functionality when you choose a POS system that’s easy to use. Whether you operate one restaurant or manage a multi-unit enterprise, Digital Dining has the restaurant point of sale software solution that will help you run a successful business. Whether it’s Table Management, Reservations, Delivery and Online Ordering, Labor Scheduling or Inventory Control, Digital Dining will increase staff productivity and drive your profits to new levels.
Benefits Hoteliers Can Expect:
- • Available as SaaS or PaaS with hardware.
- • Powerful agnostic platform.
- • Secure payment solutions to maximize flexibility and minimize total cost of payment acceptance.
How It Connects To RoomKeyPMS:
Digital Dining is available via Serial or IP connection.
Silverware POS
Elevating your guest’s experience is at the forefront of our technology. If you’re not using Silverware, you’re missing out on what top operations across the globe already know. Silverware helps streamline your service to get the most out of your operation, so your team can focus on putting the customer first.
Silverware specializes in hotels & resorts and have experience in this space with white-gloved and tailored implementations.
Benefits Hoteliers Can Expect:
- • Strong, flexible and user-friendly POS solution.
- • Enhanced, one-of-a-kind PMS integration options.
- • Designed to manage multiple revenues centers & multiple kitchens on a single database.
How It Connects To RoomKeyPMS:
Serial based connection. Data must emulate Squirrel or Micros.
Restaurant Manager
Restaurant Manager’s Restaurant POS System helps to decrease costs, improve efficiencies and increase revenue.
With Restaurant Manager’s Restaurant POS System, servers turn tables faster and lower wait times with easy check and item splitting. The Restaurant POS System maximizes your revenue by instantly adding an item from any POS workstation allowing for more accurate reporting and better insight to which specials to repeat.
Benefits Hoteliers Can Expect:
- • Mobile POS solution.
- • Streamlined split check makes it easy to accommodate customers.
- • Robust reporting helps you make better business decisions.
How It Connects To RoomKeyPMS:
Restaurant Manager is available via Serial or IP connection.
onePOS
ONEPOS iS a unique POS solution with all of the reliability and functionality of a traditional solution with all the features and benefits of cloud based systems.
onePOS provides entire turn-key solutions for a variety of restaurants. Leveraging their knowledge of the restaurant industry and their ability to adapt industry standard solutions to it, they are able to develop reliable and open solutions while maintaining an affordable total cost of ownership.
Benefits Hoteliers Can Expect:
- • Software retrofit options.
- • Complete POS packages for 1 to 90 terminals.
- • iOS mobile and windows-based terminal options.
How It Connects To RoomKeyPMS:
onePOS is available via Serial or IP connection. Must be set to emulate Micros.
POSitouch Version 5.32
POSitouch is the food service industry’s most feature rich POS system. It handles all of your POS needs whether they are in Table Service or Quick Service, Country Clubs, Cafeterias, Delivery, Arenas or Stadiums. Whether you need 1 terminal or 50, whether your terminals are in fixed positions or mobile, POSitouch is your solution.
Benefits Hoteliers Can Expect:
- • Cloud accessible system.
- • Scalable, turn-key solution.
- • Varied and thorough mobile reporting.
How it Connects To RoomKeyPMS:
Positouch is available via Serial or IP connection.
Skywire Restaurant POS
With SkyWire’s extensive suite of integrations, comps, coupons, points, and promotions are effortlessly redeemed. Enterprise capabilities with the ease of a small scale system, SkyWire leaves the headaches of other systems behind. PCI Compliant & GDPR aware, protect your guest and company with the ultimate security.
Benefits Hoteliers Can Expect:
- • Cloud, SaaS, web-installed options.
- • Scalable and customizable solutions.
- • 24/7 Support.
How It Connects To RoomKeyPMS:
Skywire is available via our open API.
Aureus POS
No details from Aureus POS at this time.
Benefits Hoteliers Can Expect:
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How It Connects To RoomKeyPMS:
Ordyx POS
No details from Ordyx POS at this time.
Benefits Hoteliers Can Expect:
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How it Connects To RoomKeyPMS:
RMS Cloud POS
RMS POS is a dedicated point of sale feature which incorporates table reservations, reporting, recipe costing and more, all in one location. RMS POS caters for both single-sites or multiple outlets and enables control over all points of sale.
An all-in-one solution, POS helps businesses manage their inventory and accounts, generate real-time sales reports and simplifies customer interactions. Additionally, POS automates tedious manual tasks; monitors stock movements; reduces theft and wastage; and improves overall customer service.
Benefits Hoteliers Can Expect:
- • Seat the venue to capacity and avoid overbooking.
- • Recipe Costing will calculate the total cost of an item based on the individual costs of raw ingredients.
- • Over 150 report templates and options.
How It Connects To RoomKeyPMS:
RMS POS is available via Serial or IP connection. Must be set to emulate Micros.
impos
>No details from impos at this time.
Benefits Hoteliers Can Expect:
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How It Connects To RoomKeyPMS:
H&L POS
No details from H&L POS at this time.
Benefits Hoteliers Can Expect:
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How It Connects To RoomKeyPMS:
RoomKeyPMS - Revenue Management
Duetto
The Duetto integration turns financial data into actionable insights. It offers an all-in-one revenue management solution that links seamlessly with RoomKeyPMS to facilitate the free flow of data, thereby allowing hotels to make better decisions about pricing, revenue and strategy. Data about inventory, group and wholesale blocks and reservations is sent to Duetto, who use these numbers to produce detailed information about appropriate rates and restrictions for any given hotel.
Duetto takes the hassle out of hotel analytics and eliminates the need for manual forecasting and statistical analysis. Better still, it empowers hotels to maximize their REVPAR using sophisticated pricing strategies and advanced automation. The integration of RoomKeyPMS with Duetto puts hotels in control of their financial future.
Benefits Hoteliers Can Expect:
- • Reduce labor cost associated with analyzing statistics and forecasting manually.
- • Increase RevPAR via enhanced pricing strategies and automation.
How It Connects To RoomKeyPMS:
Two-way interface: RoomKeyPMS sends inventory, group blocks, wholesale blocks and reservations, while Duetto sends rates and restrictions.
IDeaS
Two Companies – One Interface
Two cloud-based and innovative companies have joined forces to bring hoteliers a seamless experience.
RoomKeyPMS’ all-in-one cloud-hosted software makes running a hotel easier. With rich features for independent hotels and hundreds of interfaces to disparate hospitality systems, the RoomKeyPMS platform helps hoteliers manage operations, create better guest experiences, increase revenues and save time. RoomKeyPMS is used by over 800 hotel properties and handles over 20 million client transactions annually.
With over 10,000 clients in 124 countries, IDeaS Revenue Solutions is the leading provider of hotel revenue management software and services. Both IDeaS Revenue Management System (RMS) and IDeaS G3 RMS enable hoteliers to optimally manage and analyze the data behind forecasting and pricing. These best-in-class solutions feature robust reporting tools and utilize the latest in automated, machine-learning technology.
Seamless Integration
RoomKeyPMS supports a Bi-directional Connection to the IDeaS G3 platform by sending Reservation, Rate Plans, and Inventory and receiving Rate pricing updates in return. This integration provides an ongoing synchronization of data exchange between RoomKeyPMS and the IDeaS solution. The IDeaS and RoomKeyPMS interface allows your hotel to seamlessly connect and transfer data asynchronously in near real-time updates. It gives hoteliers the time-saving ability to perform tasks more efficiently between these two trusted systems. At the initialization, the following data will be sent to IDeaS:
- • Reservations from within the past 400 days, and all future.
- • Group blocks from within the past 400 days, and all future.
This integration will increase your hotel’s operational efficiency and maximize your revenue performance.
Benefits Hoteliers Can Expect:
- • Optimize revenue for all hotels and room-type offerings.
- • Effectively distribute your hotel availability.
- • Maximize occupancy and increase ADR.
- • Accurately forecast business demands.
System Requirements
RoomKeyPMS Version 9.X (or above) and using the Rates Wizard module.
IDeaS G3 RMS – or – IDeaS RMS
revintel® by Rainmaker
Revintel® is revenue optimization-focused business intelligence solution that extracts all the information that matters to revenue management decisions and places it at your fingertips.
Using RoomKeyPMS’s open API, revintel® can now pull this data automatically and format the information, putting hoteliers just a click away from the analytics that empower them to drive their business forward. This means they have more time to spend on analysis and strategy instead of acquiring data.
Benefits Hoteliers Can Expect:
- • Accelerate hotel revenue growth.
- • Streamlined business intelligence reporting.
- • Customized data, combined from disparate systems.
How It Connects To RoomKeyPMS:
Revintel® collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Revintel directly.
RoomKeyPMS - Sales & Marketing
Clairvoyix
The Clairvoyix Premium Email Solution is a state-of-the-art direct marketing tool which helps you segment and personalize your multi-channel email campaigns for maximum ROI.
Key features include HTML and template editors, A/B split testing functionality, content and spam check, consumer lifecycle monitoring, statistical reporting on all campaigns, and heat maps and geo tracking to help you understand who your recipients are and what they are most interested in.
Benefits Hoteliers Can Expect:
- • Maximize ROI.
- • Automated email marketing campaigns.
How It Connects To RoomKeyPMS:
Clairvoyix collects data from RoomkeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Clairvoyix directly.
Go Moment
Go Moment’s automated guest engagement tool, Ivy, automatically engages your guests in real time using Artificial Intelligence.
Powered by IBM Watson™, Ivy is the world’s first automated Guest Engagement platform for hotels, and makes reputation management easy, allowing you to automatically receive guest feedback in real time. Ivy delivers instant service, answering common guest questions and concerns to reduce call volume and wait times. Ivy can also welcome guests, freeing up your staff to focus on face-to-face interactions.
Benefits Hoteliers Can Expect:
- • Collect guest feedback in real time.
- • Drive more profitable revenue with customized incentives.
- • Study your guest’s behavior through analytics.
How it connects through RoomKeyPMS:
Go Moment collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Go Moment directly.
GuestDriven
GuestDriven is a Mobile Guest Engagement platform. It’s integration with RoomKeyPMS enables hoteliers to drive more revenue through mobile interactions and personalization of the guest experience.
GuestDriven provides deeper insights into guest preferences and behaviours in real-time, and provides a suite of integrated tools for targeting, campaigning and interacting with the guest at each and every stage of travel.
Benefits Hoteliers Can Expect:
- • Build better guest relationships.
- • Drive more revenue through mobile interactions.
- • Report on and analyze guest preferences and behaviours.
JackRabbit Systems
RoomKeyPMS has integrated with JackRabbit Systems’ two key products, Book Direct and Meta Direct, to securely exchange the flow of rates and inventory between the two systems.
Book Direct, a booking referral engine, allows visitors to search for accommodations directly from a destination website and book directly with the destination’s lodging partners.
For Meta Direct, JackRabbit’s partnership with Metasearch engines like Google Hotel Ads, TripAdvisor, Trivago and SkyScanner allow consumers to book with lodging properties directly from the Google Hotel Ads, TripAdvisor, Trivago and SkyScanner search results pages.
Benefits Hoteliers Can Expect:
- • Drive referral bookings.
- • Drive direct bookings.
- • Increase brand awareness through advertising across meta search partner sites.
How it connects through RoomKeyPMS:
JackRabbit collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact JackRabbit directly.
Jenie
Jenie allows you to reach your customers using their preferred format, allowing you to accept reservations, answer questions, manage upgrade requests and communicate with your guests before, during and after their stay. You can also manage automated messages based on specific guest actions, and store requests as action items for future follow-ups.
Benefits Hoteliers Can Expect:
- • Streamlined guest communication through SMS.
- • Communicate with management and staff through a single dashboard at the front desk.
- • Quickly share and respond to guest issues and requests.
Google Pixel Tracking
Web analytics are a useful resource that can help to inform you about your conversions. Through tools like Google Analytics, Google Ads, Google Tag Manager, Facebook Events, Sojern, Wanderlust and Cybba, you can gather valuable data about booking engine conversions, such as revenues and guest data.
All of this data can help you to better understand your hotel guests and site visitors, make proactive changes and drive better sales.
Benefits Hoteliers Can Expect:
- • Track your booking engine conversions and learn their demographics.
- • Collect valuable feedback about who your users are, so you can improve the user experience.
- • Collect and interpret site analytics relating to conversion data and site access.
TripTease
A Direct Booking Platform designed just for hotels, TripTease’s integration to RoomKeyPMS helps you build better guest relationships and drive direct bookings.
An all-in-one solution to drive direct bookings, TripTease’s Direct Booking Platform will help you scale your service, connect with guests and bring online bookings back to your website.
Benefits Hoteliers Can Expect:
- • Increase direct bookings.
- • Targeted messaging.
- • Automated live chat.
RoomKeyPMS - Spa POS
Clairvoyix
Skywire Spa is a cloud-based, all-in-one spa software solution which incorporates retail and inventory, guest management and POS services.
Manage everything at your front desk’s fingertips, including querying guestrooms to confirm guest data, check guestroom credit limits, and post spa bills to guest folios.
Benefits Hoteliers Can Expect:
- • Guest checkout with complete POS capabilities.
- • Query guest data and post spa bills to guest folios.
RoomKeyPMS - Voice Mail
Avaya
Please contact Avaya directly for details.
Benefits Hoteliers Can Expect:
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Innovation InnLine 20/20: Hyatt Encore Format
For small to large properties that need to grow, the Innovation InnLine 20/20 (Hyatt Encore Format) combines voicemail, automated attendant, and wake-up calls into one powerful system. InnLine 2020 provides a flexible solution for your property with future growth in mind.
Benefits Hoteliers Can Expect:
- • Unlimited mailbox capacity.
- • Standard set of custom recorded prompts.
- • Flexible solution with 4 to 24 port capacity.
How it connects through RoomKeyPMS:
Innovation InnLine is available via Serial or IP connection.
Mitel Express Manager – Hyatt or HIS Format
Mitel Express Messenger is an automated voice mail system for handling telephone calls and taking messages. Express Messenger also provides front desk mailboxes and guest mailboxes for hotel or motel applications.
Benefits Hoteliers Can Expect:
- • Full front-desk administration abilities.
- • Guest functionality provides guests with self-service voicemail.
- • Easy solutions to check guests in, out and move to a different room.
How it Connects through RoomKeyPMS:
Mitel Express Manager is available via Serial or IP connection
NEC – Hyatt or HIS Format
NEC offers a wealth of unified messaging and voice mail options that help staff be more productive no matter where they happen to be working. NEC’s Unified Messaging and Voice Mail solutions speed communication for corporate enterprises as well as for organizations operating in healthcare, hospitality, education, finance and government.
Benefits Hoteliers Can Expect:
- • Quick call routing.
- • Unified messaging features, including the ability to manage messages on multiple devices.
- • More message flexibility, including the ability to capture messages live, archive them, or forward them to another mailbox.
How it connects through RoomKeyPMS:
NEC is available via Serial or IP connection.
See What Hotel Property Management Solutions We Have To Offer
Our demonstrations are based on learning about your operation, and by getting to know you,
we can introduce capabilities that are not only a good match, but also explore other options offered by our software.
Please give us a call 888.782.3638 or fill in the form. We'll cover the basics in 20 minutes.