RoomKeyPMS - Channel Manager

SiteMinder

Hotels can both broaden and deepen their reach by integrating RoomKeyPMS with SiteMinder. This leading channel management solution connects hotels with over 550 OTAs and GDSs, allowing even small, hyper-local hotels to have an international presence. Updates about rates and availability are automatically shared to relevant channels instead of having to be entered manually. The same is true when reservations come in; they are instantly recorded in the PMS.

An integration like SiteMinder makes it easy for hotels to stay on top of outreach and keep reservations in order. Better still, with an expansive online presence, SiteMinder makes it possible to connect with every potential guest.

Benefits Hoteliers Can Expect:

• Assist guests more efficiently by having data stored entirely in the cloud.
• Avoid manual entry through a real-time connection between the web and your PMS and RMS.
• Broaden local and global reach by receiving two-way connections with the world’s top booking sites and GDSs.

How It Connects To RoomKeyPMS:

Two-way interface: RoomKeyPMS sends rates and inventory and Siteminder sends reservations.

iHotelier (TravelClick GDS)

Drive more direct bookings with iHotelier Booking Engine 4.0, delivering a simple, intuitive and responsive user experience across all devices. Guide guests through the booking path with interactive message displays and clear calls to action. Engage guests with targeted merchandising of add-on services and upgrades. Bring back users who have abandoned the booking process with an inviting recapture and re-engagement experience that makes it easy for returning guests to complete the booking process.

Benefits Hoteliers Can Expect:

• Increased direct bookings.
• Recaptured revenue from guests who have abandoned their booking process.
• Heightened guest spend through upsell and cross-sell opportunities that encourage guests to upgrade and extend their stays.

How it Connects To RoomKeyPMS:

The 2-way interface between RoomKeyPMS and TravelClick iHotelier allows rates and availability to be sent to TravelClick and reservations booked via the iHotelier booking engine to automatically drop in the PMS.

RoomKeyPMS - Credit Card

RoomKeyPMS Payments

RoomKeyPMS Integrated Payment Processing Solution

A simplified PMS payment processing solution engineered for hotels.

Whether you’re looking to take the complexity out of payment processing, speed up your reconciliations, or increase your hotel’s security, you can do it all with our integrated platform.

Save Time - One solution and one team.

Gone are the days of stand-alone banks, merchants, gateways and hotel software. Take advantage of hotel-centric credit card processing that removes the extra steps, errors and headaches from getting paid.

• Integrated - Payment Processing Solution.
• New integrated reconciliation report.
• Unified PMS and processing training process.
• Automated batching.
• Automated night audit procedures.
• 24/7 knowledge base and videos.

Secure - Protect Your Hotel and Guests.

Security is essential in today’s sensitive breach environment. Keep your hotel PCI compliant and your guests safe with our solution.

• Tokenization.
• EVM / Chip & PIN compliance.
• PCI DSS compliance.

Simplify - Use one reliable product.

Take two or three products from gateways to merchant bank accounts and simplify it down into one account that works with your bank.

• Usable and Simple.
• Quick and Easy Setup.
• Payments via swipe, dip and tap.
• Innovative Point-of-Sale devices.
• Handles all credit card types (Visa/MC/Discovery/Amex).
• Integrates to all major POS systems.

Click to see our complete Payment Processing Solution.

Shift4

It’s easy for hotels to accept payment cards anywhere and everywhere thanks to Shift4. This payment solution is bank- and processor-neutral and adaptable to multiple processors if necessary. It comes with Assured Delivery technology to ensure that payment data is transmitted successfully, and archives transactions for 24 months to help resolve bank or customer issues.

Shift4 integrates separately with RoomKeyPMS and eRes, giving hotels specific control over physical and digital channels. The platform also automates payment processing so that error-prone manual entries are no longer an issue. Finally, it provides the data security that guests expect and hotels require. Together, Shift4 and RoomKeyPMS provide an all-in-one solution for payment processing and hotel accounting.

Benefits Hoteliers Can Expect:

• Reduce risk of human error by eliminating the need for manual payment processing.
• Provide adequate security of guest information.

How it Connects To RoomKeyPMS:

Shift4 payment gateway.

Merchant Link

Merchant Link is designed to help hoteliers navigate the complex world of digital payments. By integrating directly with RoomKeyPMS, Merchant Link ensures guest payments are secure and their personal data is protected. This cloud-based payment gateway thereby ensures PCI compliance by eliminating the risk of on-site data storage.

More than 500,000 hotels, restaurants and retailers currently benefit from Merchant Link’s secure payment solutions. This integration allows hotels to avoid those manual payment processes that are prone to human error, and helps to strengthen guest relationships by ensuring guests feel confident in the hotel’s ability to protect their personal data.

Benefits Hoteliers Can Expect:

• Provides adequate security of guest information.
• Reduce risk of human error by eliminating the need for manual payment processing.

How it Connects To RoomKeyPMS:

Merchant Link payment gateway.

Heartland

Payment processing should be as easy for hotels as it is for guests. Heartland Payment Systems integrate directly with RoomKeyPMS to make financial transactions perfectly seamless. This successfully limits a hotel’s PCI scope while ensuring that financial data is kept secure at all times.

Heartland eliminates the need for manual processing, which saves hoteliers time, labor and distraction, and reduces instances of errors and omissions, leading to more consistent accounting. With a payment system integrated directly into RoomKeyPMS, hotels are empowered to confidently collect payments from any channel.

NOTE: Heartland Dinerware connects ONLY to RoomKeyPMS Payments and not RoomKeyPMS.

Benefits Hoteliers Can Expect:

• Provides adequate security of guest information.
• Reduce risk of human error by eliminating the need for manual payment processing.

How it Connects To RoomKeyPMS:

Heartland payment gateway.

RoomKeyPMS - CRS / GDS

Travel Tripper

Travel Tripper’s powerful hotel booking engine solution helps you to maximize revenue from your direct channel.

Through their dynamic CRS and booking engine, RezTrip, you can shift bookings from high-commissions OTA channels to direct bookings using smart rate and revenue management tools. In addition to your hotel website, RezTrip also offers distribution through channel managers, OTAs, GDS, Consortia, MetaSearch, and call center, and the ability to manage all rates and inventory through one seamless reservation system.

• Innovative CRS and booking engine.
• Increase in direct bookings and conversion rates.
• Manage all channel manager and OTA rates through one seamless reservation system.

How it Connects To RoomKeyPMS:

The 2-way interface between RoomKeyPMS and TravelTripper allows rates and availability to be sent to TravelTripper and reservations booked to automatically drop in the PMS.

iHotelier (TravelClick GDS)

Benefits Hoteliers Can Expect:

• Increased direct bookings.
• Recaptured revenue from guests who have abandoned their booking process.
• Heightened guest spend through upsell and cross-sell opportunities that encourage guests to upgrade and extend their stays.

How it Connects To RoomKeyPMS:

Scepter (Windsurfer)

Hotels are able to reach over 700,000 travel agents worldwide thanks to the expansive capabilities of Windsurfer. This tool integrates directly with RoomKeyPMS, creating a two-way link between a hotel and prominent GDS’ like Amadeus, Travelport and Sabre. With this integration, hotels can enjoy enhanced options like single point of entry and quicker channel control, providing hoteliers with better management capabilities, and ultimately leading to more bookings. By allowing Windsurfer and RoomKeyPMS to work together, it’s especially easy for hotels to connect with corporate travelers and international vacationers alike.

Benefits Hoteliers Can Expect:

• Receive updated product information in real-time.
• Receive a listing in each program directory and website with a special rate access code via GDS.
• Create greater exposure for your property through access to over 700,000 travel agents worldwide.

How it Connects To RoomKeyPMS:

Two-way interface: RoomKeyPMS sends rates and inventory and Scepter sends reservations.

SynXis

This channel manager allows hotels to distribute to over 400 digital channels worldwide as well as all the major global distribution systems (GDS). RoomKeyPMS integrates directly with SynXis to automatically distribute updates about rates, restrictions and availability. When reservations are made, the information is automatically entered into RoomKeyPMS.

SynXis levels the playing field for small and mid-sized hotels by making international outreach both easy and effective for hotels without the same reach as the major brands. Plus, it automates much of this effort so that connecting with more guests takes less input. When RoomKeyPMS is integrated with a system like SynXis, it brings world-class capabilities to any property.

Benefits Hoteliers Can Expect:

• Ability to distribute to over 400 online channels worldwide.
• Maximize distribution efforts by connecting directly with all the major GDSs, a web booking engine and over 200 global online channels.

How it Connects To RoomKeyPMS:

Two-way interface: RoomKeyPMS sends rates and inventory, while Synxis sends reservations.

RoomKeyPMS - Customer Relationship Management

Guestfolio

Guestfolio understands that every hotel guest is an individual and should be treated as such. This tool, designed to drive direct bookings and build long-term guest loyalty, takes the guesswork out of guest communications so that your outreach efforts are always relevant and effective.

Guest data from RoomKeyPMS integrates directly with Guestfolio, making it easy to engage with your guests on a personal level, from booking confirmation messaging to pre-arrival questionnaires, targeted upsell offers, post-stay satisfaction surveys and more. Perhaps most importantly, this integration turns guest data into actionable insights, allowing hotels to consistently make the best impression on each and every person who walks through their front doors.

Benefits Hoteliers Can Expect:

• Potential to increase upsell revenue.
• Receive and action on guest feedback efficiently.
• Identify and target marketing strategies more effectively.
• Provide more personalized services throughout the guest cycle.

How It Connects To RoomKeyPMS:

One-way interface: GuestFolio pulls reservation and guest profile information from RoomKeyPMS.

Cendyn Guestfolio CRM

Understand guests like never before with a 360-degree view into their behaviours and interests through Cendyn’s Guestfolio CRM, then use those insights to engage with the right message at the right time through the right channel.

Guestfolio is the hotel marketing platform that drives guest engagement, retention and conversion throughout the travel journey. With the guest profile at the heart of what Guestfolio does, boutique and independent hoteliers can personalize the reservation experience, gain insights on their guests, use tools that build lasting brand loyalty and encourage increased conversions from OTAs to direct bookings.

Benefits Hoteliers Can Expect:

• Drive direct and repeat bookings.
• Build relationships and increase brand loyalty.
• Improve ROI and profitability with automated room upgrade and online concierge services.

How it Connects To RoomKeyPMS:

Cendyn Guestfolio collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Cendyn Guestfolio directly.

TravelClick GMS

TravelClick’s Guest Management Solutions (GMS) is more than just a customer relationship management (CRM) tool, it offers a comprehensive suite of marketing automation tools to engage your hotel guests and drive incremental revenue. Target guests with the right message at the right time, even as their behaviors change, and seamlessly customize your outreach before, during and after their stay. Maximize the value of your guest data to continuously drive revenue and engagement for your hotel.

Benefits Hoteliers Can Expect:

• Convert OTA guests to direct bookers.
• Deep insights and a full view of your hotel guests.
• Confident brand marketing to drive guest loyalty.
• Targeted communications to increase engagement and drive revenue.

How It Connects To RoomKeyPMS:

• Two-way Guest Profile Update.
• Two-way Guest Merge capabilities to keep database profiles “clean” and in sync.
• TravelClickGMS offers Room Upgrades and Service Add-ons that update seamlessly into RoomKeyPM.

RoomKeyPMS - Direct Connect

Booking.Com

Booking.com is the second leading OTA in the U.S., holding 13% of the market share in 2017. A presence on this platform is important for a hotel’s revenue potential, as it drastically increases their market exposure. By integrating directly with Booking.com, RoomKeyPMS ensures details about a reservation made on this platform are immediately shared with the hotel, saving hoteliers time, avoiding guest information lapses and allowing hotels to connect with a major segment of travelers. Similarly, hoteliers can easily and automatically send updates about rates, availability and reservation restrictions to this prominent OTA.

This direct integration avoids any third party involvement, thereby eliminating commission and processing fees.

Benefits Hoteliers Can Expect:

• Save time in updating rates and inventory manually.
• Avoid commission or processing fees associated with using a third party channel manager.
• Increase the hotel’s exposure in the market, which in turn will increase the hotel’s potential revenue opportunities.

How It Connects To RoomKeyPMS:

Two-way interface: RoomKeyPMS sends rates, restrictions and inventory, while Booking.com sends reservations.

Expedia

Expedia is the leading OTA in the U.S., claiming 20% of the market share in 2017. The Expedia integration creates a direct pipeline between RoomKeyPMS and guests looking for hotels. The two-way integration automatically sends rates, restrictions and inventory to Expedia so that the information is updated without relying on a third party platform. Reservations are then sent directly from Expedia to RoomKeyPMS.

The Expedia integration makes it simple and seamless for hotels to leverage a leading OTA. It’s no longer necessary to update rates and inventory manually, and hotels avoid the commissions and processing fees charged by third parties. This ensures that OTAs are always an opportunity and never an obstacle.

Benefits Hoteliers Can Expect:

• Increase the hotel’s exposure in the market, which in turn will increase the hotel’s potential revenue opportunities.
• Save time in updating rates and inventory manually.
• Avoid commission or processing fees associated with using a third party channel manager.

How it Connects To RoomKeyPMS:

Two-way interface: RoomKeyPMS sends rates, restrictions and inventory, while Expedia sends reservations.

TripAdvisor TripConnect

Drive more incremental direct bookings from the world’s largest travel site with Cost-per-Click Campaigns that spotlight your rates and availability — and drive booking-ready travelers straight to your website’s booking page. TripAdvisor collaborates with leading connectivity partners worldwide to bring you powerful tools that can drive bookings, help you leverage the power of reviews, and much more.

TripConnect also provides full reporting on the success of your CPC campaigns, and offers a free and effortless way to collect and manage valuable traveler reviews.

Benefits Hoteliers Can Expect:

• Drive incremental bookings from TripAdvisor to your site.
• Own the guest relationship from the moment they start their search.
• Leverage the power of reviews.

How It Connects To RoomKeyPMS:

This is a one-way interface that allows TripAdvisor to list eRes (RoomKeyPMS’ booking engine) as a booking option on their platform.

RoomKeyPMS - eSignatures

Orion eSigner

Right now, millions of transactions are being electronically signed using the industry’s most fundamental, highly secure and patented eSigner software. Orion Systems’ integration with RoomKeyPMS allows documents to be signed in any format: PDF, print object, text and others. Interact with guests and display documents, ads, images, videos and more on PCs, Touchscreens, Tablets and Payment Terminals.

Benefits Hoteliers Can Expect:

• Highly secure, tamper-proof and unalterable software.
• Control all interactions with the guest via eSignature sessions.
• Remove all complexities to collecting your guest’s signature.

How It Connects To RoomKeyPMS:

Users will work directly with Orion to install their driver, which will automatically integrate with any version of RoomKeyPMS.

RoomKeyPMS - ID Scanners

ID Snapshell Scanner / Scanshell 800R / Snapshell R2

The Snapshell R2 is an ID reader system that extracts the full card image, face image, signature image and full text data of the ID Card, and is the only ID reader on the market which recognizes various and newest versions of licenses from all 50 states as well as selected international identification cards.

The Snapshell R2 uses a 3 mega-pixel camera built into its base to “snap” high quality digital images of ID cards (up to 600 dpi). RoomKeyPMS’s interface with the Snapshell R2 allows this data to be exported, populating the card’s text into appropriate fields within the RoomKeyPMS system within 2 seconds.

Benefits Hoteliers Can Expect:

• The only driver license card scanner that can truly extract text and read all 50 US states.
• Fast image capture: 300 dpi 1 second, 600 dpi 2 seconds.
• Capture a full image of the license, face or signature image only.

How It Connects To RoomKeyPMS:

You’ll work directly with Scanshell to install all the required SDK and drivers. Once this is completed, the Scanner License ID is entered into RoomKeyPMS.

RoomKeyPMS - Integrator

Lodging Link® Solutions by Comtrol

Comtrol’s Lodging Link products provide streamlined integration systems to the hospitality industry, creating seamless communications between a hotel’s property management system and its guest service systems.

Hotel systems include: PBX, voice mail, call accounting, in-room Internet access, point-of-sale (POS), in-room movie, keyless entry, mini bar, and energy management systems.

To view the list of supported categories and products, visit the Comtrol Lodging Link.

Benefits Hoteliers Can Expect:

• Interface with movie, phone, internet mini bars and POS systems easily and seamlessly.
• Easy integration between hundreds of the most popular guest service systems.
• Shorten development time for new interfaces.
• Low cost – zero maintenance.

How It Connects To RoomKeyPMS:

Lodging Link PTS is the software that is installed on a designated PC onsite that connects to the RoomKeyPMS server. Lodging Link connects to RoomKeyPMS though a TCP/IP connection and supports all device classes listed.

RoomKeyPMS - Internet

Nomadix

The Nomadix Service Engine (NSE) offers a comprehensive set of features needed to deploy full‑service, revenue‑producing public access networks. With a range of internet access gateways powered by industry‑leading NSE software, connections can be fiber, wireless or wired, allowing maximum flexibility for operators and end users.

Nomadix has teamed up with a globally distributed network of more than 500 distributors, resellers, and managed service providers resulting in their network appliances being certified with most major hotel brands. With Nomadix, public internet network providers are able to deploy cost‑effective, secure and easy‑to‑use network services.

Benefits Hoteliers Can Expect:

• Cost-effective network solutions.
• Secure and reliable internet access.
• Increase revenue with public access network.

How It Connects To RoomKeyPMS:

Nomadix is available via Serial or IP connection.

GuestTek

Give your guests the best in technology offerings that help you to deliver a superior in-room experience. GuestTek’s OneView Platform keeps your guests connected with fast, reliable High Speed Internet, and cutting edge media and entertainment options.

Through GuestTek’s interface with RoomKeyPMS, you can seamlessly provide guests with in-room features like Interactive TV, HD Free-to-Guest, IP Telephony, HSIA, Mobile Device and Smart Phone Applications, Conference Provisioning and above-property Voice Solutions, all managed from one source. OneView will run on your property’s networks whether they are IP, Ethernet, or Coax-based.

Benefits Hoteliers Can Expect:

• Interactive TV options.
• Technology provides a better guest experience.
• Increased guest satisfaction with reliable, high-speed internet.

How It Connects To RoomKeyPMS:

GuestTek is available via Serial or IP connection.

RoomKeyPMS - Key Card

Assa Abloy Visionline by VingCard

The Visionline software system is a wireless locking solution that allows stand-alone electronic hotel locks to operate in online mode through Radio Frequency (RF-online) that is based on the Zigbee high security open platform.

Benefits Hoteliers Can Expect:

• Security and control.
• Additional services for your guests.
• Cost effective hotel operations.
• More efficient Engineering and maintenance.

How It Connects To RoomKeyPMS:

Visionline connects to RoomKeyPMS though the supported 3rd party Comtrol Lodging Link interface by a TCP/IP connection.

SALTO Contactless RFID Key Fobs

Contactless RFID key fobs are a cost-effective, secure and convenient solution for commercial and industrial applications with a durable housing for rugged use or harsh environments. Attractively designed, SALTO XS4 contactless key fobs are available in various colors (red, blue, yellow, black and green) and with different memory capacities from 256bytes up to 4Kbytes.

Benefits Hoteliers Can Expect:

• Reusable key fob.
• High security, by using password and encrypted Proximity fobs.
• Customized fob issuing through the SALTO Authorization Media software.

How It Connects To RoomKeyPMS:

SALTO key card is available via Serial or IP with the encoder interface.

VingCard 2800 / 5.0 SR2 / VC2100 / Ving Vision 5.7

The VingCard 2800 / 5.0 SR2 / VC1200 and Ving Vision 5.7 versions are complete front desk systems used to facilitate the encoding and verifying of keycards and RFID locking systems.

Benefits Hoteliers Can Expect:

• Increased security and control.
• Increased database storage for backup.
• Easy install.

How It Connects To RoomKeyPMS:

Applicable VingCard options are available via Serial or IP-based connections.

Kaba

No details provided by Kaba at this time.

Benefits Hoteliers Can Expect:

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How It Connects To RoomKeyPMS:

Onity Solutions Key Card System

The Onity Solutions’ OnPoint® encoder is Onity’s newest hospitality product providing a number of new features for the front desk staff. The color touch-screen interface with Quick Action buttons make the encoder simple to use. The encoder offers TCP / IP connectivity “hot swap” encoder decks making it easy and affordable for hotels to upgrade card technologies without replacing the entire front desk system.

The OnPoint system supports up to 8 encoders, all networked and synchronized back to a parent encoder. Multiple encoders can be designated to take over for the parent if it goes offline. OnPoint also provides remote database backup, enhanced configuration options for hotels and four USB ports for printing, memory, and enhanced connectivity.

Benefits Hoteliers Can Expect:

• Innovative touch screen with Quick Action buttons.
• A much more efficient check-in and check-out process.
• TCP / IP connectivity “hot swap” encoder decks making it easy and affordable for hotels to upgrade card technologies without replacing the entire front desk system.

How It Connects To RoomKeyPMS:

Onity can be connected via serial or IP.

MIWA – ALV2 Card Issuing System

Nearly every front desk needs to make and issue key cards, and the ALV2 Series MIWA Card Issuing System is designed for guest and staff card issuing. Through PC-based software and a small USB encoder, cards can be administered and programmed with multiple access levels and options, such as Guest Cards, Housekeeping Cards, Emergency Cards, Master Cards, and more.

With a USB powered encoder, the ALV2 has a small front desk footprint, and can be installed on any PC on the local network.

Benefits Hoteliers Can Expect:

• Data backup and system restore functionality.
• Multiple authorization levels which can be set by property.
• Guest card and staff card issuing through a client or parent PC, which is password protected and encrypted.

How It Connects To RoomKeyPMS:

MIWA can be connected via serial or IP.

System 6000

dormakaba Saflok System 6000

Saflok System 6000 is dormakaba’s windows-based access management software managing the Saflok brand lock models. The software supports interfaces to most property management systems (PMS) and offers a breadth of features and configurations to meet your property’s needs.

With complete access control including lock auditing, reporting, common area access and restricted access, you can manage hundreds of room scenarios and workflows.

Benefits Hoteliers Can Expect:

• Quick key read back to identify lost and found cards.
• Securely program and encode keycards directly through your PMS.
• Multiple user profiles to ensure secured solution access.

How It Connects To RoomKeyPMS:

KABA key card is available via Serial or Web Based service with the encoder interface.

ILCO 790 RFID

dormakaba ILCO 790 RFID Series Door Lock

The Ilco 790 door lock offers RFID technology to enhance guest convenience and improve operational efficiency. This RFID solution offers keycard auditing capabilities for enhanced staff monitoring & user accountability. The Ilco 790 works with both the dormakaba access management software and portable device.

Suitable for small to very large scale hotels, the Ilco 790 can easily replace existing mechanical or electronic door locks and offers simple access control for guest rooms, common areas, and back-of-the-house. The Ilco 790 is also Bluetooth Low Energy (BLE) capable and can operate using the dormakaba Mobile Access Solutions.

Benefits Hoteliers Can Expect:

• High security and tamper-proof design.
• 1” solid deadbolt.
• Operates with a completely sealed no contact reader.

How It Connects To RoomKeyPMS:

KABA key card is available via Serial or Web Based service with the encoder interface.

RoomKeyPMS - Loyalty & Reputation Management

Revinate

Increase revenue for your hotel through Revinate’s hotel marketing, guest survey and online reputation tools. Branded as “The Marketing Platform for Hoteliers”, Revinate helps to drive revenue and build better guest relationships through the use of email marketing, Guest CRM, and upsells. Their survey tool encourages guests to publish reviews to TripAdvisor and Google to help increase review volume and ranking, and uses beautiful guest satisfaction survey templates to collect feedback and improve the guest experience.

Revinate integrates with RoomKeyPMS to automate extraction of guest data, allowing hotels to send highly targeted and relevant communications across the guest lifecycle. It’s reputation tool is also integrated to allow you to consolidate reviews, respond to guests and boost your rankings online.

• Drive revenue through direct bookings and upsells.
• Improve the guest experience before, during and after their stay.
• Consolidate reviews, respond to guests and boost your rankings online.

How it Connects To RoomKeyPMS:

Revinate collects data from RoomkeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Revinate directly.

VOILÀ Rewards

As the number one loyalty program for independent hotels, VOILÀ Rewards allows guests to earn points for free hotel stays, while receiving VIP benefits such as upgrades, tailored pre-arrival room preferences, priority check-in, and privileged access to hotel amenities.

VOILÀ’s integration with RoomKeyPMS will enhance the customer experience, increasing brand awareness and guest satisfaction.

Benefits Hoteliers Can Expect:

• Increase direct bookings.
• Improve customer satisfaction.
• Increase customer loyalty.

How it Connects To RoomKeyPMS:

VOILÀ Rewards collects data from RoomKeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Voila directly.

Medallia

Embed the pulse of the customer in your organization and empower your employees with the customer data, insights and tools they need to make every experience great, through our reputation management integration with Medallia.

Medallia allows you to effortlessly connect with your customers at the end of their journey, via their preferred channel. Turn loyalty into growth by encouraging your customers to share their feedback about you with a wider audience. Give your customers the option to post their survey answers to external social channels such as Facebook, Twitter, Google, and TripAdvisor.

Benefits Hoteliers Can Expect:

• Improve the customer experience and customer relationship.
• Connect with your customers via their preferred communication channel.
• Rewire your entire organization to systematically drive action and win on customer experience.

How it Connects To RoomKeyPMS:

Medallia collects data from RoomkeyPMS via a one-way interface on our API portal – If you need specifics on the data being pulled from the PMS, please contact Medallia directly.

Guestfolio

Benefits Hoteliers Can Expect:

• Potential to increase upsell revenue.
• Receive and action on guest feedback efficiently.
• Identify and target marketing strategies more effectively.
• Provide more personalized services throughout the guest cycle.

How it Connects To RoomKeyPMS:

One-way interface: GuestFolio pulls reservation and guest profile information from RoomKeyPMS.

RoomKeyPMS - Movies

GuestTek

• Interactive TV options.
• Technology provides a better guest experience.
• Increased guest satisfaction with reliable, high-speed internet.

How it Connects To RoomKeyPMS:

GuestTek is available via Serial or IP connection.

On Command

No details from On Command at this time.

Benefits Hoteliers Can Expect:

How it Connects To RoomKeyPMS:

MovieBeam

EMoviebeam is the premier provider of hotel in-room residential experience solution to the hospitality industry in USA.

Moviebeam’s solution includes Free-to-Guest (FTG) content, Interactive TV, Over-The-Top (OTT) Applications, Pay-per-View (PPV), Video on Demand (VOD), Hotel Branding and Managed Internet Services built on LG UHD 5500 Pro:idiom Set Top Box (STB). Whether it is an individual property or a franchised property, Moviebeam allows you to customize your solution as per your hotel property’s exact needs.

Benefits Hoteliers Can Expect:

• A number of value-added services.
• Provide a residential experience for your guests.
• Ability to showcase all hotel amenities and services.

How it Connects To RoomKeyPMS:

No details at this time.

Lodgenet (SONIFI)

SONIFI’s Interactive Experience drives guest engagement by delivering a customized guest experience that allows you to communicate and promote your brand, hotel features, amenities and services. In addition, SONIFI’s Interactive Experience delivers easy to use menus, an Interactive Programming Guide, HDTV quality picture and sound, increased revenue potential through adaption of group services, mobile app support and access into a unique window for early release movies & industry-leading suite of entertainment options.

In addition, SONIFI Internet Services are designed to improve your Guest Satisfaction scores with worry-free reliability and superior guest support.

Benefits Hoteliers Can Expect:

• Worry-free internet reliability.
• A customized guest experience.
• WiFi engineered to save you money.

PMS Integration and Interface Partners

RoomKeyPMS - Channel Manager

RoomKeyPMS - Credit Card

RoomKeyPMS - CRS / GDS

RoomKeyPMS - Customer Relationship Management

RoomKeyPMS - Direct Connect

RoomKeyPMS - eSignatures

RoomKeyPMS - ID Scanners

RoomKeyPMS - Integrator

RoomKeyPMS - Internet

RoomKeyPMS - Key Card

RoomKeyPMS - Loyalty & Reputation Management

RoomKeyPMS - Movies

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