Restaurant Wait Time and WaitList App

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Can your wait time app handle restaurant seating and pre-assigning tables, combined with group bookings and scheduling features.
Our ResEasy wait list app has all the functionality to handle walk-ins, call ahead seating, wait list texts and more.

Key WaitList App Features

Guest Freedom

    • Eliminate those costly pagers and send your guests customizable, 2-way text messages on their own phone.
    • From the moment they enter the wait list on-line, whether a table opens, or when real wait time exceeds the quoted time, they can be kept informed with timely texts from the hosts.

Customizable 2-Way Texts

    • All messages are customizable, so send as few or as many texts as you feel necessary.
    • Provide guests information about where they are on the restaurant wait-list, send them information on the specials for today or let them know about items not available anymore.
    • You are in control.

Smart Restaurant Wait-list

    • Based on historical data and by accounting for the current restaurant load, ResEasy provides accurate wait time quotes for your staff.
    • The host can track quoted time vs. actual time waited and keep guests informed in real-time.

Wait-list Management Alerts

Choose who, on your team, needs to be notified when certain guests arrive or are put on the wait list.
Broadcast to everyone or just certain managers.

Manage Your Wait list Professionally

System generated wait-time quote suggestions based on current dining room availability and demand.
Helps reduce guest frustrations and gives staff real-time insight to realistic wait-times.

2-way Confirmation and Table-Ready Texts

Automated email or text confirmations and reminders.
Responses from guests update their personal chat log.
VIP notifications - know when your guests book and when they arrive.

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ResEasy makes running a wait-list a breeze.

Ability To Skip A Turn

Guests will appreciate the ability to skip a turn and let someone ahead of them in line if they are running late.

No More List-Juggling

ResEasy puts everything in one place to streamline your host's job, automatically inserting reservations into the wait list at the appropriate time.

Rewards For Waiting

Restaurant loyalty program members can even be rewarded for waiting, if they experience long wait times for a table.

Easy Guest Notifications

With one click, your host can send an SMS to let diners know when their table is ready.

Get In Line While On-The-Go

Your guests can get in line while they're en-route to your restaurant. Wait list booking widget is optional.

Suggested Wait list Quotes

The system will suggest a wait-time based on party size, current tables in use, pending reservations and the current day's real-time seating durations.

ResEasy - save time and money.

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